What will be your benefit?

In case you are responsible for the management of a bank unit or hoping to become a branch manager or department head, this two day seminar will provide you with tips and tricks not only to manage but also to be self-efficient as well as integrate the principles of lean management into the day to day responsibilities. You will see how to increase profits and efficiencies as well as customer satisfaction and optimise the product distribution.. Ethical decision-making as it relates to managing a branch is an integral part of this program.

Goals

The position and job responsibilities of a financial institution manager have undergone substantial changes. More changes lie ahead. This interactive seminar provides attendees with a solid foundation in managing branch offices or departments efficiently and effectively. It further encourages to recognise the key issues and the development of best practices. Case studies and brainstorming highlight the key issues and related action for a winning operation.

Languages

English, Dutch and French