Finance
Graham Cheshire
• Lending to Corporations, SMEs, and Infrasture Projects
• Bond Capital Markets
• Corporate Finance
• Cost Avoidance and Lean Thinking

Electronic banking (e-banking)
Hubert Van de Vyver
• Risk analysis of the new developments
• Latest legislation and regulations
• Client analysis of online banking clients
• Commercial and technical challenges
• Security issues in e-banking

Human resources management
Steve Clemens
• Leadership: concepts, structures and communication, delegation, assertiveness
• Dialogue structuring, expression of thinking
• Meetings management
• Team management
• Sales, time, memory and stress management, conflict management
• Gender and communication
• Parameters of efficiency and excellence
• Performance measurement and performance enhancement

Change management
Roger Claessens, Marie-Laurence Demousselle
• Managing change through motivation and imagination
• Management of new products, ideas, procedures
• Improvement of internal and external communication
• Changing mentalities and attitudes
• Creativity